The global hotel room-service delivery robots market is projected to grow from USD 188.0 million in 2026 to USD 1.751 billion by 2036, registering a 25.0% CAGR during the forecast period, according to a new report by Future Market Insights (FMI). The market is being shaped by hotel operators’ efforts to manage repetitive guest requests, improve service consistency and support staff productivity through autonomous delivery systems.
Hotel teams routinely handle requests for food, beverages, towels, amenities and other items across multiple floors. Delivery robots are increasingly being evaluated as a way to automate these routine trips while allowing employees to focus on guest-facing responsibilities and other hotel operations.
Corridor delivery robots lead product demand
Corridor delivery robots are projected to hold 58.0% of product demand in 2026, making them the leading product category. Hotels favor wheeled corridor units because they can operate within existing hallway layouts without requiring the structural work associated with more complex elevator-integrated systems.
Navigation accuracy, delivery speed, payload capacity and fleet-management capabilities are becoming important purchasing considerations. Hotels are also assessing how effectively robots can communicate with elevators when property-wide delivery coverage is required.
Investment is increasingly moving beyond individual robots toward fleet-management platforms capable of coordinating multiple units across a property. This is creating opportunities for vendors that combine reliable hardware with software capable of efficient routing and dispatch.
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Room-service delivery remains the largest application
Room-service delivery is expected to account for 52.0% of application demand in 2026. Food and beverage deliveries provide hotels with a clearly defined use case for automation, particularly when guest requests fluctuate across floors, occupancy levels and operating shifts.
Amenity delivery and linen and housekeeping support represent additional applications. Resorts, extended-stay properties and select-service hotels are also evaluating autonomous delivery systems as part of broader efforts to maintain service availability during peak and overnight periods.
Contactless service is another factor supporting adoption. Hotels can use delivery robots for routine in-building deliveries while maintaining staff involvement where personal interaction is required.
Hardware represents the largest component category
Hardware is forecast to account for 54.0% of component demand in 2026. Motors, LiDAR sensors, cameras, batteries and structural assemblies contribute significantly to the overall cost of robotic delivery systems.
At the same time, fleet software and ongoing services are becoming increasingly important to deployment performance. Buyers are assessing uptime, navigation reliability, software coordination and operational support alongside the physical capabilities of the robot.
High deployment costs remain a significant constraint, particularly for smaller independent properties. Elevator communication hardware, installation requirements, software subscriptions and continuing support can increase the total cost of ownership.
Staffing pressure supports automation investment
Persistent staffing shortages across front-desk and housekeeping functions are encouraging hotel operators to explore automation for repetitive delivery activities. According to the American Hotel & Lodging Association, 65.0% of surveyed hotels reported staffing shortages in February 2025.
The World Travel & Tourism Council projected a global hospitality workforce shortfall exceeding 8.6 million workers by 2035, adding to the longer-term pressure on accommodation providers to improve operational efficiency.
Hotels are increasingly positioning delivery robots as tools that complement employees rather than replace guest-facing roles. Their ability to operate continuously can help properties handle routine delivery requests during periods when staffing levels are constrained.
United States records the highest disclosed country CAGR
Among the country markets profiled, the United States is projected to register a 27.0% CAGR from 2026 to 2036, followed by South Korea at 26.0%, the European Union at 24.0% and Japan at 23.0%.
The United States is expanding adoption of autonomous delivery systems for food, beverages, amenities and guest requests. South Korea’s established robotics ecosystem is supporting hospitality automation, while European adoption varies according to hotel infrastructure, investment cycles and labor availability. Japan is also advancing service robotics through selective investments aligned with property-level operating requirements.
Analyst perspective
“Hotel service robots are moving beyond novelty and becoming part of everyday guest operations, where consistent performance matters more than isolated demonstrations. Hotel operators are assessing whether robotic delivery systems can integrate smoothly with elevator controls, maintain dependable room-service workflows, and enhance the guest experience without increasing staff workload. Providers that deliver reliable fleet performance, flexible commercial models, and strong operational support will be well placed as hospitality groups expand automation across properties of different sizes and service formats.”
— Ronak Shah, Principal Consultant at Future Market Insights
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Competitive landscape
The competitive environment includes Relay Robotics (US), Robotise JEEVES (DE), and LG CLOi (KR). Competition centers on elevator integration, fleet-software coordination, product innovation, service capability and deployment fit.
Vendors are differentiating through navigation performance, fleet-management functionality, guest-facing interfaces, commercial flexibility and ongoing operational support. Robots-as-a-Service models are also creating opportunities to reduce upfront investment barriers for smaller hotel properties.
Report scope
The Future Market Insights report covers product, application, component, end user, business model, country and regional analysis. Products include corridor delivery robots, elevator-integrated systems and tray-service robots. Applications include room-service delivery, amenity delivery, and linen and housekeeping support. End users span full-service hotels, select-service hotels, and resorts and casinos, while business models include Robots-as-a-Service, direct purchase and lease arrangements.
The report covers North America, Latin America, Europe, East Asia, South Asia and Pacific, and the Middle East and Africa, with country-level analysis including the United States, South Korea, Germany, the United Kingdom, France, Japan, China, Australia and more than 30 additional countries.
Business Impact
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About Future Market Insights (FMI)
Future Market Insights, Inc. (FMI) is an ESOMAR-certified, ISO 9001:2015 market research and consulting organization, trusted by Fortune 500 clients and global enterprises. With operations in the U.S., UK, India, and Dubai, FMI provides data-backed insights and strategic intelligence across 30+ industries and 1200 markets worldwide.
