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Macy’s Expands Small-Format Stores, Bringing a Curated Shopping Experience Across the U.S.

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Macy’s, a leading retail giant, is taking a significant stride in enhancing its retail presence with the announcement of four new small-format stores set to open in fall 2023. These strategic additions signal Macy’s expansion into the Northeast and Western regions of the United States, with new locations in Boston, Las Vegas, and San Diego, while reinforcing its small-format store momentum in the Midwest, notably Highland, Indiana. Unlike the existing eight locations under the “Market by Macy’s” banner, these upcoming stores will proudly bear the iconic Macy’s nameplate. Macy’s small-format stores are designed to offer a seamless and enriching shopping experience, featuring renowned market brands, Macy’s private labels, convenient services, local events, and the latest trends, all within a shopper-friendly environment.

Macy’s Reinvents Shopping in Smaller Spaces

The concept of small-format stores represents a dynamic shift in the retail landscape, where convenience, personalization, and discovery converge in spaces ranging from 30,000 to 50,000 square feet. Situated in off-mall shopping centers, these stores curate an exclusive selection of Macy’s signature fashion, trendy beauty products, luxury fragrances, and more. What sets them apart is their collaboration with local businesses, resulting in pop-up shops and events tailored to customer preferences.

The “Trend Pavilion” within these stores serves as a hub for the latest fashion trends, must-haves, and seasonal merchandise. Categories span men’s, women’s, and kids’ fashion, beauty essentials, toys, luggage, and giftable items. Shoppers can explore well-loved brands like Polo Ralph Lauren, Levi’s, and Calvin Klein, in addition to Macy’s private labels, including INC, Bar III, And Now This, and the newest addition, On 34th.

Elevated Shopping Experience

Macy’s small-format stores reimagine the fitting room experience, offering spacious layouts, lounge areas, full-length mirrors, and selfie-worthy moments. Moreover, these rooms feature “styling carts” to guide customers through the latest trends from head to toe, delivering a seamless and personalized shopping experience.

Customers can expect the convenience of full-line Macy’s services, including the ‘At Your Service’ desk, facilitating bill payments, returns, exchanges, and more. Additionally, ‘Buy Online Pickup In-store’ and curbside options are available for items found on Macys.com. Shoppers can continue to enjoy the benefits of the Star Rewards program and use their Macy’s credit card at all Macy’s locations.

Sustained Growth and Career Opportunities

With the imminent opening of these new small-format stores, Macy’s plans to hire across various positions to elevate the customer shopping experience. As a preferred employer, Macy’s is committed to fostering a thriving work environment, offering competitive compensation, merchandise discounts, flexible scheduling, and access to a groundbreaking debt-free education program for both part-time and full-time positions. Furthermore, Macy’s places a premium on internal growth, encouraging career paths that align with colleagues’ passions and drive business success. These stores also serve as a pivotal pipeline for future store leadership roles. Job opportunities will be posted on macysjobs.com as they become available.

Conclusion: Macy’s Continues to Redefine Retail

Macy’s ongoing expansion into small-format stores reflects its commitment to redefining retail, combining convenience and personalization to deliver an enriched shopping experience. These new stores in the Northeast and Western regions, along with the existing ones, represent the future of retail, where customer-centricity and innovation converge to cater to the evolving preferences of today’s shoppers. Macy’s continues to be a beacon of style and convenience, creating a brighter future for colleagues, customers, and communities alike.

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