Understanding the new era of digital workplace platforms 

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The all-encompassing digital workplace platform Work as we know it has changed in the past few years coming out of the COVID-19 pandemic. Communications and collaboration technology were critical to that shift. As a result, we have witnessed the evolution of communications and collaboration suites to UCaaS platforms that are now evolving into fuller all-encompassing digital workplace platforms with deeper integration with CCaaS and strategic lines of business applications. As a result, the lines are blurring, and the days of silo applications that do one thing, like conferencing, are giving wa…

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