Southwest Has A Solution For Winning Back Customers

Published by
The Street

By Jena Greene The airline is trying to put its troubles behind it. Southwest (LUV) – Get Free Report entered 2023 with its fair share of trials and tribulations. The airline cancelled nearly 17,000 flights between Dec. 21-31, owing its problems to a “weather event,” that “uncovered a functional gap in our technology,” according to its Q4 2022 earnings call. It reduced its flight operations by nearly 2/3 and left many would-be passengers stranded and angry. The company hasn’t quite been able to leave its problems in 2022, though. “Thus far in January 2023, the Company has experienced an increa…

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