A recent study by Fact.MR on the global IT operations and services management market offers a 10-year forecast for 2022 to 2032. The study analyzes crucial trends that are currently determining the growth of the market. This report explicates vital dynamics, such as the drivers, restraints, and opportunities for key market players along with key stakeholders as well as emerging players associated with ITSM services.
The study also provides the dynamics responsible for influencing the future status of the global IT operations and services management market over the forecast period. A detailed assessment of value chain analysis, business execution, and supply chain analysis across regional markets has been covered in the report.
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The market for IT operations and services management was worth $26.2 billion globally in 2021, and it is anticipated to rise to $27.8 billion by 2022. During the forecast period, 2022-2032, the IT operations and services management (ITOSM) market is anticipated to reach a worth of US$ 53.2 billion.
Key Segments Profiled in the Global IT Operations and Services Management Market
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by Type :
- ITSM
- ITOM
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by ITOM Type :
- Configuration Automation and Discovery
- Event Management
- Cloud Provisioning
- Workload and IT Automation
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by Industry Verticals :
- BFSI
- Telecom and IT
- Government
- Healthcare/ Medical/ Pharmaceutical
- Aerospace/ Defense
- Retail/ Wholesale/Distribution
- Manufacturing
- Education
- Hospitality/ Entertainment/ Recreation/ Travel
- Energy Utilities
- Others
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by Region :
- North America
- Europe
- Asia Pacific
- Middle East & Africa
- Latin America
Competitive Landscape
Product development, mergers and acquisitions, and partnerships are the main areas of concentration for major companies in the global IT operations and services management industry. Players are making a variety of initiatives to work with numerous technology providers to provide profitable results. Recent significant events affecting the players are:
- In January 2020, Freshworks Inc., disclosed its partnership with Splashtop, a player that provides remote support solutions, remote access, and collaboration. The partnership is expected to offer remote support solutions to the users of Freshworks’ ITSM software.
- In July 2020, SolarWinds expanded its IT operations management portfolio to meet the demands of IT professionals functioning in hybrid IT realities and sustain economic pressures.
In-depth Analysis on Competition
The research provides comprehensive profiles of the market’s top competitors in IT operations and services management. With the aid of a thorough dashboard view, vital and current information about market players who are primarily engaged in providing ITSM services has been supplied. The report’s market share research and comparison of significant companies enable readers to make proactive decisions to advance their businesses.
The study includes company biographies, which include crucial information such product portfolios and major strategies, along with an exhaustive SWOT analysis on each participant. All the major companies’ company presence is mapped and displayed in a matrix, giving readers useful information that aids in strategically presenting the market.
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