KPMG CDO Lisa Heneghan combats tech literacy gap with “digital ninjas”

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As Chief Digital Officer for KPMG UK, Lisa Heneghan is charged with leading enterprise-wide transformation for the auditor and tax giant, delivering better client experiences and ensuring that KPMG is “fit for the digital age”. “I’m responsible for all things technology related in the firm,” Heneghan says. “When you break that down in KPMG, that actually means I have all of our [2,000] client-facing technologists, our internal technology organisation, and I’m also responsible for the digital transformation of our business.” A CDO’s focus on client outcomesHeneghan has been at KPMG since 2011 b…

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