CIO 100 US: 9 award-winning government IT projects

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Government entities around the globe are contending with the same demands and opportunities facing private-sector organizations. Public-sector agencies and institutions report increasing demand from constituents, employees, and their partners for more digital services, faster responses, and seamless experiences. And, like their commercial counterparts, government IT leaders are boosting their use of technology to deliver. For example, according to a 2022 report from Forrester Research, 10% of government administration workload will be automated, largely through use of robotic process automatio…

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